Terms and Conditions
Many parts CO Motorsports offers are for off-road use only. As with any racing activity, there are risks performing performance modifications to any vehicle. All product installations are at the customers' own risk. CO Motorsports holds no responsibility either implied or otherwise for any mechanical, electrical or other failure when using aftermarket performance products. Some items sold by CO Motorsports are legal in California only for racing vehicles which may never be used upon a highway.
Product Listing & Pricing
CO Motorsports strives for accuracy in all item descriptions, pictures, compatibility references, detailed specifications, pricing, links and any other product-related information listed or referenced on our website. Due to human error and other factors, we cannot guarantee that all item information including descriptions, pictures, and pricing or any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, CO Motorsports shall at its sole discretion have the right to refuse and/or cancel any order for said product and correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from CO Motorsports are provided as resources to customers looking for additional information and/or professional opinion. CO Motorsports does not assume responsibility for the claims and/or representations made on these or any other websites.
All sales and pricing are subject to change without notice.
CO Motorsports strives to have all items available for shipment within 2 business days from the date the order is received. However, due to production schedules and product availability by the manufacturer, this is not always possible. It is the customer’s responsibility to verify item availability before ordering. CO Motorsports does not currently display any stock status or availability on our website. To protect the security of our customers once an order is placed the shipping address cannot be changed.
Foreign Currency Refund Policy
CO Motorsports is not liable for refund amounts affected by a change in currency exchange rates. The return policy will retain the original order value in USD at time or purchase. Regardless of the order amount in USD, the amount to be refunded to international customers will fluctuate based on current exchange rates, since only the US dollar amount will remain the same.
Return Policy
Items can be returned within 30 days from the order date. Items must be new, unopened, unmodified, and in their original packaging (undamaged). The customer is responsible for return shipping on all returns unless otherwise instructed by CO Motorsports. Parts returned for a refund will be assessed a 15% restocking fee. Parts returned for store credit will not be assessed a restocking fee. Items returned past 30 days and parts which have been installed or attempted to be installed are non-returnable. Certain items are non-returnable this includes but is not limited to: special order items, electronic items (items with electrical components), DipYourCar products, tools, and on sale/clearance item. These items cannot be returned for a refund or store credit. Under no circumstances will we reimburse or pay for any parts/labor charges related to an incorrect, faulty, or defective product.
- Please email sales@comotorsports.ca to request a return merchandise authorization number (RMA#).
- Once the return has been approved you will receive an email with RMA instructions and a return label (if applicable). Returns must be received by CO Motorsports within (14) days of the return being authorized, otherwise, they will be refused and no longer eligible to be returned (exceptions can be made at our discretion).
- All packages being returned to CO Motorsports must have a valid RMA number written on the outside of the package. Packages not displaying a RMA # will be refused. CO Motorsports is not responsible for packages not displaying a RMA#.
- Once the return arrives at CO it will take approximately 1-2 business days for the return to be entered into our system.
- Your return will be processed as arranged with customer service. If you chose a store credit you will be emailed a gift certificate to be used at comotorsports.ca. If you chose a refund, the refund will be processed back to your original payment method. Depending on your bank this bank can take as long as (10) business days to be credited to your account.
- If your return is denied for any reason a customer service representative will contact you.
Returned and Refused Shipments
All shipments refused by the receiver or returned undeliverable will be processed as a return according to CO Motorsports return policy.
Shipping
CO Motorsports will make every attempt to ship your order using the method you selected at checkout. In some instances, items are out of stock or special order and will ship directly from their manufacturers. In these cases, some manufacturers shipping methods may vary. CO Motorsports reserves the right to ship your order using an alternate shipping method. If this does occur and you paid for a more expensive shipping service, please submit a request for a refund of the difference in shipping cost. We will not under any circumstances offer the option to choose which carrier to ship out with. Please note we have contractual obligations to ship certain items using certain methods in order to keep shipping costs as low as possible for our customers.
CO Motorsports reserves the right to ship any packages with signature required. CO Motorsports is able to make certain accommodations for our international customers. When making requests please be aware you as the customer are accepting liability if the package and/or items are lost or damaged in transit. All international shipments are sent with delivery duties unpaid (DDU). Your country may assess import taxes/duties and/or a customs brokerage fee. This is not included in shipping charges and not charged by CO Motorsports.
Please open all packages immediately to confirm no items are damaged or missing. If items are missing or damaged please contact our sales team at sales@comotorsports.ca. All claims for missing and/or damaged items must be sent to our support team within 2 business days of delivery. International shipments that are not delivered or collected by the customer will be abandoned. No reshipment will be made and no refunds will be given.
All claims for lost packages must be submitted to CO Motorsports within 30 days of the shipping date for domestic or international shipments. Under no circumstances will we ship using a customer’s or 3rd party shipping account.
All Free Shipping or discounted shipping promotions are exclusive to Canada and the continental U.S. when applicable and limit to a dimensional size or weight. CO Motorsports reserves the right to repeal or deny free or discounted shipping to any order given special circumstances. CO Motorsports provides free shipping for a promotional period, and reverses the right to repeal the offer at any given time prior and post to order placement.
